Don't listen to the drips!
Miss James occupies a Regency style apartment in Eastbourne and she came home from work only to find that the unoccupied flat above had suffered a burst pipe and water was flooding through the ceilings into her kitchen, bathroom and living room.
She immediately contacted her insurance company only to be advised to "find a plumber in the Yellow Pages". Fortunately she contacted AKA Assisted Claims who arranged for an emergency plumber to attend within the hour. A locksmith gained access to the flat above, the leak was repaired and a team of specialists were mobilised to take care of the clean up operation. Air moving equipment was quickly installed to minimise the deterioration of an irreplaceable ornamental frieze that had been saturated.
AKA Assisted Claims arranged alternative accommodation while substantial works to renovate the property took place. An inventory of damaged contents had been made and a schedule of repairs had been prepared before the insurers representative was called. A substantial interim payment was negotiated with insurers and Miss James was able rest safely in the knowledge that behind the scenes everything was being taken care of. Nine weeks later, a new fitted kitchen complete with appliances, new fully tiled bathroom and new bedroom suite were the only evidence that anything had happened.
"Without AKA Assisted Claims I don't know what I would have done. They took care of literally everything. All the paperwork, the massive clear up, dealing with the insurance company, even finding a temporary home for my 3 cats!" Miss James – Eastbourne West Sussex
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